1
Missed or after hours
Busy chairs, trucks, or chairs full — voicemail is where jobs walk.
Missed call text back for plumbers · Twin Cities, MN
Burst-pipe calls you miss at 9 PM get a text back within 2 minutes.
Voicemail loses the job. Loon Line texts every missed or after-hours call to your Twin Cities plumbing line, asks leak / no water / drain questions, and helps book before they dial the next shop.
Text back service for Minnesota plumbers — remote setup, email & text only.
9:14 PMLTE
Missed call
Possible leak · just now
Went to voicemailWithin 2 minutes
Hi — thanks for calling. Is this a leak, no water, or a drain issue?
Leak under the sink. Can someone come tomorrow?
Got it. You’re on the morning list — we’ll confirm shortly.
Plumbing booking automation
Missed call → SMS within 2 minutes → booked or queued
2
Text back within 2 minutes
Leak / no water / drain / urgency questions on autopilot.
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Book or queue
Calendar link or morning dispatch / front-desk alert to the owner.
Missed-call scenarios
Built for how plumbers actually get calls
1
After-hours leak
Homeowner hears water and calls three plumbers. The first shop that texts back usually gets the job.
2
No hot water on a weekend
Missed calls during Saturday jobs still get a same-day SMS with a callback window.
3
Drain backup
Qualify clog vs. emergency and queue for dispatch instead of a cold voicemail pile.
Example texts
Sample first SMS (tuned per shop)
No invented results — these are example scripts only.
“Thanks for the call. Is this a leak, no water, or a drain issue? Reply with details and your preferred callback window.”
“We got your call after hours. Is water actively leaking right now? Reply YES or NO and we’ll prioritize.”
“Sorry we missed you. Need a morning dispatch slot or an estimate? Reply here.”
Pilot spots open
Clear pricing. Month-to-month after the start.
Pricing starts at $497/mo. Founding pilot available for early Twin Cities lines.
Starter
1–2 trucks / lighter call volume
$497 /mo
Setup $1,200
- Missed & after-hours text-back
- ~500 SMS segments/mo cushion
- Owner alerts + weekly summary
Growth
Busy residential shops
$797 /mo
Founding setup $997 · standard setup $1,800
- Everything in Starter
- ~1,500 SMS segments/mo
- Calendar booking option
- 2-minute text-back guarantee
Fleet
Multi-location or high volume
$1,197 /mo
Setup $2,500
- Everything in Growth
- ~3,000 SMS segments/mo
- Dual notify + monthly strategy call
FAQ
Straight answers before you email us
Do I keep my existing business number?
Yes. Loon Line works with the number you already publish. We set up missed-call / after-hours triggers — we don’t replace your line with a call center.
We already have voicemail or an answering service.
Voicemail loses the job while the caller waits. Loon Line sits beside your voicemail or answering service: an SMS within 2 minutes so the lead doesn’t go cold before a human calls back.
Is this a live answering service?
No. It’s automation: a fast SMS when a call is missed or after hours, qualification questions, and booking or dispatch handoff.
What about A2P / SMS compliance?
US carriers require A2P / 10DLC registration for business SMS. We guide branding and campaign setup, consent language, and STOP handling before a pilot goes live.
Do we need to meet in person?
No. Everything runs by email and text. Short calls are optional — never required.
Contact
Reply demo — or email us
Want the demo or founding pilot one-pager for your plumbing line?